We Gave Her The Ultimate Peace Of Mind
It Was Friday Night, But We Still
Solved Her Electrical Problem
From A Temporary Solution To A
Permanent Fix In Under A Week
Imagine the breaker for your HVAC unit tripping in the middle of the summer or winter when you need conditioned air the most. Now, take it one step further. What if you couldn’t get that breaker to reset?
That’s exactly what happened to one of our customers on a hot Friday night. Of course, electrical emergencies don’t often wait for business hours, and this was no exception.
Knowing she couldn’t go all weekend without her HVAC unit operational, she called us at Shafnisky Electric and couldn’t be happier with the results.
We stand out among the many electricians in the Lehigh Valley area for our exceptional care and concern for our customers. Our team always goes the extra mile to ensure we provide only the longest-lasting solutions to all electrical problems.
And due to these traits, our customer was absolutely ecstatic with the service she received.
An Unexpected Solution
At Shafnisky Electric, we offer our customers 24/7 emergency service because electrical emergencies don’t typically like to be scheduled. If you call after hours, we respond to messages on our emergency line within 30 minutes.
We make every attempt to help you troubleshoot your electrical issue over the phone.
When that’s not possible, a qualified, experienced electrician will be scheduled to come to fix the problem at your convenience.
In the case of this particular customer, we weren’t able to troubleshoot the problem over the phone, so we visited her home that night. After a careful inspection of her home’s electrical service, we identified the problem.
She needed a new electrical panel.
Unfortunately, while not unexpected, this wasn’t quite the news she wanted to hear, as she was under the impression this service came with an astronomical price tag.
Our team is founded on principles that guide us to make the right decisions for our customers every time. This includes not using high-pressure sales tactics. There’s no doubt that it could have been easy to scare this older homeowner, who was feeling under the weather, into signing a service contract.
But that’s just not how we operate. Instead, we make every effort to find the most cost-effective solutions to any electrical problems you have.
We Got Her Up And Running That Night
Instead of scare tactics or high-pressure sales methods, we seek long-term solutions. Of course, sometimes, that means implementing a temporary fix. For this customer, getting her breaker to reset so her HVAC unit would operate was priority number one.
Our experienced electrician devised a plan to make the electrical panel operational and safe while parts were ordered. Whenever a situation like this presents itself, we aim to find a safe solution that will carry the customer through until something more permanent can be put into place.
Since your home’s electrical system can be dangerous when not set up correctly or if it has problems, we always do our part to keep your home and family safe.
Even with the most temporary solutions, we never cut corners and use only the best products.
Once our electrician put the temporary repair in place, the parts for the customer’s new electrical panel were ordered, and an installation date was scheduled.
We completed the entire job in under a week, leaving our customer ecstatic. Not to mention, we alleviated all her budget concerns by finding the most cost-effective solution for her needs.
If you’re in the Lehigh Valley area and need an electrician who provides long-lasting, honest, cost-effective solutions, choose Shafnisky Electric. Contact us today for a free quote.