Accountability Is Central To Our Electrical Services In Lehigh Valley, PA
We’re Accountable For Every Action
On Every Electrical Service Call
At Shafnisky Electric, We Expect
To Be Held Accountable
Have you ever hired an electrical company in Lehigh Valley, PA only to learn they don’t stand behind their work? Unfortunately, it happens.
Whether you have your home set up for smart home integration or a simple light fixture installed, it’s nice to know you chose a company that’s with you for the long haul.
Accountability is a big word. And not every electrician is comfortable with using it. That’s why you need to find an electrical service that doesn’t shy away from holding itself accountable when something doesn’t go as planned.
At Shafnisky Electric, we want what’s best for our customers. So, what exactly does that mean?
We hold ourselves accountable and hope that you’ll do the same.
You Are The Focus Of Your Electrical Project
No matter what type of project you hire the team at Shafnisky Electric to complete, you can guarantee that you’ll be center stage from start to finish. Our goal is to deliver an exceptional experience that you won’t soon forget.
So, if anything doesn’t sit quite right with you, or we do something wrong, we want to be the first to hear about it.
We’ll even go so far as to swap out our responding electrician if you don’t feel they’re the right fit for your project.
We take the time to learn exactly what you need from our services, whether you have an electrical emergency that can’t wait or a week-long project you’re planning for later. It’s crucial to get all the details in order before we begin.
Without this step, it would be impossible to offer a smooth experience.
We Have Incredibly High Standards
For Our Electrical Projects
Our team is led by our owner and Master Electrician, Tom. With his guidance, we’re always ahead of the curve on every project we complete.
We take training seriously to ensure we deliver results that exceed expectations, guarantee our customers’ safety, and meet all regulatory requirements.
Why?
Because we believe every job must be done right from the beginning.
That said, if a job is done incorrectly, we take swift action to hold the individuals accountable. We meet with them the very next morning to get ahead of the issue. Doing this helps prevent the same mistakes from happening again.
We start by teaching and training. After all, mistakes can happen – although they’re few and far between for our team.
Once corrective measures are put in place, we’ll monitor their progress. If something similar happens again, the level of accountability increases up to and including termination when necessary.
At the end of the day, we want everyone to enjoy their experience with Shafnisky Electric.
We Deliver An Enjoyable Experience
We strive to be a different type of service company in that we want you to enjoy having us in your home. While electrical issues can be stressful, we aim to take the headaches out of it.
Our team is well-equipped to break things down for you in a way you can understand, which we’ve found goes a long way toward easing any anxiety that’s built up.
On top of that, every team member was hand-selected for their key traits, including respect and integrity. You won’t be treated to bad behavior when we’re on the job, guaranteed.
But we didn’t stop at how our team behaves. When we say we believe in accountability, we go the distance.
In the Lehigh Valley, PA area, the standard industry materials warranty is only one year. But when you choose Shafnisky Electric, we give you two years of coverage.
And we believe in the quality of our work and are willing to stand behind it with a lifetime warranty on labor.
While it’s not very often that a customer actually has to use either of those warranties, they’re our proof that we hold ourselves to a higher level of accountability.
So, if you need electrical services in the Lehigh Valley, PA area, choose a company that believes in accountability. Contact Shafnisky Electric today for a free quote.